FAQs

Frequently Asked Questions

How do I place an order?

Choose your product and any options, select Add to Cart, then open your cart and select Check out. Payments are processed securely through Shopify checkout.

Which payment methods do you accept?

The payment methods available to you are shown at checkout and as icons at the bottom of every page.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with tracking details. You can also sign in to your account to view your orders.

What is your shipping policy?

Shipping methods, costs and delivery estimates are shown at checkout. See our Shipping Policy for full details.

Can I return an item?

Please see our Returns and Refunds Policy for eligibility and instructions.

Where can I find ingredient information?

Ingredient details are listed on each product page. If you have allergies or sensitive skin, please review ingredients carefully and patch test new products.

How do I contact you?

Send us a message through our contact page and our team will get back to you.